Pro Installers Page

eero for Pro Installers

We’re here to make things simple.

eero provides the hardware and software tools you need to easily install and manage world-class wifi for your customers.

Get started today

Software built to take care of everything.

Set up residential and business wifi networks fast, and remotely manage and troubleshoot networks with real-time analytics to stay on top of installs after leaving the jobsite.

  • Transfer, link, and set up customer networks quickly and easily with the eero app.

  • Instantly see which customer networks need attention, reboot networks and run speed tests remotely, and update networks to the latest eero firmware right from your phone or desktop.

  • eero Insight instantly identifies the root cause of outages for faster troubleshooting to restore connectivity.

  • The tools you need to increase revenue and customer satisfaction, including eero’s latest tutorials, product training, and marketing resources.

  • All these benefits come at no additional cost for you or your customers. Simply sign up as an eero Certified Pro to unlock these features.

Hardware built for professional-sized jobs.
Built to work together, the new eero PoE 6 and eero PoE Gateway combine to support fast reliable wifi for homes or small businesses.
eero PoE 6
$299.99
Retail price
  • Dual-band Wi-Fi 6 Power-over-Ethernet (PoE) access point
  • Supports wireless speeds up to 1.6 Gbps
  • Supports 100+ connected devices and provides up to 2,000 sq. ft. of coverage
  • Includes mounting bracket for simple ceiling or wall installation
  • Guided setup and automatic security updates through the eero app
eero PoE Gateway
$699.99
Retail price
  • Power-over-Ethernet (PoE) enables wired connections throughout your home or small business
  • Two 10 GbE ports support wired speeds up to 9.4 Gbps (upload and download)
  • Eight 2.5 GbE PoE+ ports share up to 100W of pooled power
  • Guided setup and automatic security updates through the eero app

Connect with support for pro Installers.

Troubleshoot connectivity issues with a member of our eero support team.

Live phone support
6am - 8pm PST7 Days a week
Additional support
Email supportOnline resources
eero provides the opportunity to enhance the customer’s connected home, including speakers, TV, and other components.
Topp Robertson
M31 - Flower Mound, TX

Get ready to work smarter, not harder.

eero makes it easy to install and maintain all of your clients’ networks.

Get started today

Tech Specs

Wifi connectivity

Wi-Fi 6 dual-band with support for 2.4 GHz and 5 GHz, compatible with older wifi standards

Wired connectivity

One auto-sensing 2.5 GbE port and one auto-sensing Gigabit Ethernet port for WAN and/or LAN connectivity

Smart home connectivity

Amazon Frustration-Free setup, Bluetooth Low Energy 5.0, works as a smart home hub so you can control supported Thread and Zigbee devices with Alexa

Processor, memory, and storage

1 GHz dual-core processor, 512MB RAM, 4GB flash storage

Security

WPA2-AES, WPA3-Personal transition mode

Required for setup

Internet service (with a cable, fiber, or DSL modem, if required) and a supported iOS or Android device

Requirements

Operating: 32°F to 104°F (0°C to 40°C); Electrical: 100-240V AC, 50-60 Hz or PoE; Power supply: Power over Ethernet (802.3at) or 15W USB-C eero adapter

Dimensions

6.45in x 6.45in x 1.7in (163.8mm x 163.8mm x 43mm)
Actual size may vary by manufacturing process.

Warranty and Support

1-year limited warranty. Customer support is available 7 days a week. Learn more about warranty and support.

Supported speeds

Two 10 GbE ports support wired speeds up to 9.4 Gbps (upload and download). Eight Power over Ethernet-capable 2.5 Gigabit Ethernet ports.

Software security updates

This device receives guaranteed software security updates until at least five years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates here

Required for setup

Supported iOS or Android device and internet service (with cable or DSL modem, if required). See requirements.

Processor, memory and storage

Quad A73 processors, 2GB RAM, 4GB flash memory

Dimensions

9.8in x 5.3in x 1.8in (1.7in without feet) (250mm x 134mm x 45mm (43mm without feet))
Actual size may vary by manufacturing process

Warranty and Support

1-year limited warranty. Free customer support is available 7 days a week. Learn more about Warranty and Support.

Requirements

Operating: 32° to 104°F (0° to 40°C); Electrical: 100–240V AC for USB-PD supply; Power supply: 140W USB-C or 45W USB-C

Other connectivity

Works With Alexa, Certified for Humans, Bluetooth Low Energy 5.0, Zigbee, and Thread (all range-limited)

Subscription

New customers are eligible to access eero Plus free for 30 days. Learn more about this here

FAQs

Yes. eero PoE 6 and eero PoE Gateway are also interoperable with non-eero PoE devices.
The time it takes to set up eero PoE Gateway and eero PoE 6 will vary depending on installation of the wired infrastructure. Once Ethernet cable installation is complete, setting up eero PoE Gateway and eero PoE 6 is easy and can be completed within minutes.
eero PoE 6 and eero PoE Gateway are compatible with previous eero generations, including Wi-Fi 5 eero devices; however, combining the eero PoE 6 or eero PoE Gateway with older generation eero devices on the same network may result in reduced performance across your network.
eero PoE 6 is a Wi-Fi 6 PoE-enabled eero that features a Wi-Fi 6 2x2 Access Point supporting 160 MHz channels and speeds up to 1.6 Gbps. eero PoE Gateway is a multi-gigabit wired gateway that supplies 100W of pooled power for PoE-enabled devices, up to 802.3bt class 5. eero PoE Gateway and eero PoE 6 will both fit seamlessly into your existing wired infrastructure. Like other eero products, they are simple to set up after installation, easy to manage via the eero mobile app, and will continue to get better over time with over-the-air software updates.

No. The ability to manage, troubleshoot, and link customer networks right from your phone or desktop comes at no additional cost for you or your customers. Simply sign up as an eero Certified Pro to unlock these features. Additional features become available if your customer subscribes to eero Plus or eero for Business.

  1. Wi-Fi: 2x2:2 2.4 GHz and Wi-Fi 6, 2x2 5 GHz Wi-Fi 6 Radio
  2. Wi-Fi Channel Widths: Up to 40 MHz wide in 2.4 GHz; Up to 160 MHz wide in 5 GHz
  3. Ethernet: 1 x 1 GbE, 1 x 2.5 GbE
    1. PoE supported only on the 2.5 GbE port
  4. USB-C: Supported to provide debug interface and dual power
  5. Low-power radio supporting Zigbee, Thread and BLE
Each eero PoE 6 can provide up to 2,000 sq. ft. per device and features a Wi-Fi 6 2x2 Access Point supporting 160 MHz channels. eero PoE 6 can support speeds up to 1.6 Gbps. When the units are wired, the network does not need to rely on wireless signals to communicate between the eero access points. As a result, eero devices can be placed farther apart, increasing coverage throughout a home or business.