How do I contact eero support?

More ways to contact

• How do I submit a ticket for help?

  Immediate support is available by phone during hours of operation, or you can submit a ticket by using this online form and a member of our support team will get back to you shortly.

• How do I provide feedback and ideas to eero?

  Great ideas make eero better! Share your thoughts and feedback with us directly through our online form.

• I'd love to join your beta program. How can I apply?

  Thanks for your interest in joining our beta program. You can access the beta program application with this application survey. Once you complete this survey, you'll be added to our list of potential testers. Please note that many factors contribute to beta tester selection, and unfortunately we can't guarantee selection to everyone. We'll review your application and be in touch if you're a good fit for the program. Thanks again for your interest!

• I'm a member of the media/press. How can I reach eero?

  For press and media inquiries, please contact us at press@eero.com. We look forward to hearing from you!

• I'm interested in partnering with eero. How can I contact you?

  If you are interested in partnering with eero, please see the information below:

  For Businesses

  For Service Providers

  For Communities

  For Installers

  What is eero for Business?

  eero for Business is a WiFi experience that builds on eero's incredible residential offerings. eero for Business combines world-class mesh Wifi hardware with intuitive business software. This service is aimed towards small to medium sized businesses to provide them with easy to use, set and forget, WiFi Systems that work seamlessly end to end.

  What is eero for Service Providers?

  eero for Service Providers is a turnkey solution offering you real-time insights, advanced security, and mesh WiFi systems to ensure reliable connectivity throughout every room of your customer's home.

  What is eero for Communities?

  eero for Communities is our upcoming offering for Residential Rental Properties, also known as MDUs. eero for Communities allows for property managers to simplify and streamline their WiFi offerings for their properties.

  What is eero for Installers?

  The eero for Pro Installers software package makes it easier to set up devices, manage networks, get insights, maintain client relationships, minimize billing, and connect with customer service.

• I'd love to work at eero! Are you hiring?

  Absolutely! We're a small but passionate team tackling today's (and tomorrow's) connectivity problems. We're located in San Francisco. Interested? Check out our Jobs page. Also check us out on LinkedIn!