Can I purchase eero from an unauthorized third party seller?

We recommend always buying eeros from an authorized third party retail partner. Purchases from official retail partners include eero's limited warranty, so you're covered if something goes wrong with your purchase. For a list, see our page about official retail partners.

Any eero purchased from an unauthorized third party is ineligible for eero's hardware warranty. For warranty details, read our full refund policy.

For questions about pre-owned eeros, see Can I purchase used eeros for my network?

An eero-branded workspace featuring a navy blue notebook with the eero logo, an eero pen, black over-ear headset with red cable, a wireless keyboard, and a potted green plant on a light wood desk surface.

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