How many eeros do I need?
Learn how to determine the right number of eeros for your home based on your space, layout, and internet plan.
Purchasing & Orders
Where is eero available?
Check which eero products are available in your region.
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Can I purchase used eeros for my network?
Find out whether you can use a pre-owned eero on your network and what limitations apply to ISP-provided units.
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What’s your refund policy?
Return your eero.com purchase within 30 days for a full refund with free return shipping.
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What types of payment do you accept?
Check which payment methods are accepted when buying from the eero online store.
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What comes in the box with each eero?
See what accessories are included with each eero model, from power adapters to mounting hardware.
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What is eero’s warranty?
Understand what eero's limited warranty covers and how to get help if something goes wrong.
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Is there a monthly fee to use eero?
There's no monthly fee to use eero. Just your regular internet bill and the one-time hardware cost.
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Can I give someone my extra eeros?
Learn what to do before giving away your extra eeros, including how to remove them from your network and what the new owner should know.
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What is the Amazon eero Trade-In Program?
Trade in eligible eero devices through Amazon for a gift card or credit toward a new model.
