How do I set up eero with EE?

You can set up eero with EE in either Double NAT or Bridge mode.

Turn off your EE hub's wireless signal to avoid interference with eero Wi-Fi.

Smart Hub

  1. Connect to your hub and access its settings via a browser

  2. Go to Advanced settings, Advanced wireless, and then Configuration

  3. Turn off both 2.4 GHz and 5 GHz networks

BrightBox 2

  1. Connect to your hub and access its settings via a browser

  2. Go to Basic, Wireless Settings, and then Disable Wireless for both 2.4 GHz and 5 GHz

  3. Tap Save Settings

An eero-branded workspace featuring a navy blue notebook with the eero logo, an eero pen, black over-ear headset with red cable, a wireless keyboard, and a potted green plant on a light wood desk surface.

Get the support you need

Choose how you'd like to connect: find contact numbers, international support options, or open a ticket.

View contact options