What is the Devices tab in the eero App?
The Devices tab shows all active and recently active devices on your network.
To add a device to your network, locate its wireless settings, or follow the device's instructions. For wired connections, connect an Ethernet cable between the device and your eero. The Devices tab has a
(blue plus icon) that lets you share your wifi details through text, direct message, or QR code.
Devices on the network appear with icons that help identify their function. Phones, laptops, desktop computers, tablets, and Internet-of-Things (IoT) devices such as cameras and speakers are identified this way, along with other device types.
Connection type and strength
Each device shows a connection icon indicating whether it's wired or wireless. Tap the device name to see more details.
On the device details page, you'll find additional information about the connection type, such as its IP address. For wireless devices, you'll see connection strength details.
Device connection types:
Wired: The device is hardwired to the eero through Ethernet
Wireless: The device is connected to the network through wifi
When your devices are connected wirelessly, they'll use the 2.4, 5, or 6 GHz bands. The big differences between these bands are range and speed. You can learn more at What are wifi channels, and why does channel size matter?
Wireless connection strength:
4 bars: Excellent, stable connection with maximum speeds
3 bars: Good, stable connection with near-maximum speeds
2 bars: Acceptable connection with possible buffering and slower speeds
1 bar: Poor connection with slower speeds and interruptions — move closer to your eero
0 bars: No connection — move closer to your eero to reconnect
What device information is available with eero?
The eero app makes it easy to identify important information about devices on your network. In the Devices tab, individual devices are divided into the following categories:
Computers & Personal: Desktops, laptops, smartphones, tablets, and e-readers
Entertainment: Gaming consoles, TVs, and wifi-enabled speakers
Home: IoT devices like thermostats, doorbells, hubs, and smart home lights
Point of Sale: Cash registers and credit card readers
Other: Networking equipment and unnamed devices
Recently Online: Offline devices connected within the last 7 days
Blocked: Devices you've blocked from your network (only appears if you have blocked devices)
If you're looking for a particular device or group of devices, you have access to a variety of filters to narrow down the list, including the network they're connected to (guest or main), the eero they're connected to, device and connection types, and manufacturer. You can sort the list alphabetically or by age (how long it's been online or offline).
Tapping a device brings up a details page that includes its:
Name
Profile
The eero it's connected to
The wifi band it's using
Live download and upload speeds
IP and MAC addresses
Manufacturer
To learn more about the information shown on the device details page, see What device information can I see with eero?
How do I see how much bandwidth my devices are using?
To view real-time bandwidth usage for a device:
Open the eero App
Locate the device through one of two ways:
On the Home tab, scroll left or right under Devices
On the Devices tab, search your device's name, MAC address, or IP address, and filter the results as necessary
The device's bandwidth usage is listed under Activity
If the device is idle, it will show the Last Active time
Note: Local network traffic, such as downloading movies from a local media server, won't factor into these usage numbers.
