What is the eero App?
Check the requirements for the eero app, how to download it, and what to do if you're having issues.
Account & App Setup
How do I use my Amazon login with eero?
Learn how to sign in to the eero app with your Amazon account and access connected home features.
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How do I verify my eero account?
Sign in to the eero app using a verification code. No username or password needed.
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How do I contact eero support?
Find out our hours of operation and support numbers by region.
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What can I see in the Activity tab?
See your speed test history, data usage trends, and eero Plus security stats in the Activity tab.
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How do I manage notifications in the eero App?
Choose which push notifications you want in the eero app about devices, updates, and network changes.
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What can I manage in Account settings?
Manage your login method, subscription, and account details from the Account settings page.
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What features are in the eero App?
Tour the eero app's four main tabs (Home, Devices, Activity, and Settings) and what each one offers.
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What is the Home tab in the eero App?
Navigate the Home tab, your network overview showing status, devices, Profiles, and security at a glance.
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What is the Devices tab in the eero App?
Browse all connected devices, check their signal strength, and manage connections from the Devices tab.
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What can I do in the Settings tab?
Explore everything you can adjust in the eero app Settings tab, from wifi name to IP configuration.
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What are the Advanced networking settings?
See all the advanced networking options available in the eero app and when you would want to change them.
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Do I need a password to sign in to my eero App?
Learn how to log in to your eero account without a password. Just a code sent to your phone or email.
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What is shared when I link my Amazon account?
See what data is shared between eero and Amazon when you link accounts, and how to unlink if needed.
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How do I update my phone number or email?
Update the phone number or email address associated with your eero account in a few taps.
