Why is my entire eero network slow?
Diagnose and troubleshoot network-wide slow wifi across your entire eero network.
Speed & Coverage
Why are my speeds slow in one area or on one device?
Diagnose and troubleshoot slow wifi in a specific area of your home.
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What is network latency?
Understand network latency (lag), what causes it, and how eero helps minimize delays.
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How do I use the eero Upgrade Report?
See if your connected devices could benefit from newer eero hardware with personalized upgrade recommendations.
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What is Coverage scan?
Diagnose connectivity issues and get actionable placement advice by scanning your devices' connection strength.
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Why are my eero App speed test results different from the ones on my device?
Understand why eero app speed tests differ from device speed tests, and what each one actually measures.
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What is the network health check feature?
Run a quick network health check in the eero app to pinpoint connectivity problems.
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How do I monitor my network data usage?
Track how much data each device or Profile uses on your network: live, daily, weekly, or monthly.
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What do my eero App speed test results mean?
Understand what your download and upload speed test numbers mean and what affects them.
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How do I run a speed test on my eero network?
Run a speed test in the eero app and understand what the results tell you about your internet connection.
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What does 'network speeds up to 2.3 Gbps' mean?
Understand what advertised network speeds mean and how combined wired and wireless performance works.
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What is the eero App performance test?
Learn what the eero App performance test is and how your ISP may use it to measure your network's throughput and latency.
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How does eero optimize my network?
See how eero automatically optimizes your wifi by managing interference, routing, and device connections.
