Safety and Compliance Information

IMPORTANT PRODUCT INFORMATION
SAFETY INFORMATION

FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.

Maintaining Your Device
Do not expose your device or adaptor to liquids. If your device or adaptor gets wet, carefully unplug all cables without getting your hands wet and wait for the device and adaptor to dry completely before plugging them in again. Do not attempt to dry your device or adaptor with an external heat source, such as a microwave oven or a hair dryer. If the device or adaptor appear damaged, discontinue use immediately. Use only accessories supplied with the device to power your device. To avoid risk of electric shock, do not touch your device or any wires connected to your device during a lightning storm.

Only handle your Device with clean hands. Clean the device with a soft cloth that is slightly damp with water and a touch of rubbing alcohol; be careful not to wipe it with anything abrasive or to use any harsh chemicals. Don't expose your Device to steam, extreme heat or cold. For example, do not install your Device near any heat sources such as space heaters, heater vents, radiators, stoves, or other things that produce heat. Use your Device in a location where temperatures remain within the Device's operating temperature range set forth in this guide.

Use of third-party accessories may impact your Device’s performance. In limited circumstances, use of third-party accessories may void your Device’s limited warranty. Read all safety instructions for any accessories before using with your Device.

Only use the included power adaptor with your Device. Do not force the power adaptor into a power outlet. If the power adaptor or cable appears damaged, discontinue use immediately. Do not plug multiple electric devices into the same wall socket. Overloading a socket can cause it to overheat and may result in a fire.

Your Device may get warm during normal use. To reduce the effect of the warming, place your Device on a heat resistant surface.

Other Safety Considerations

• Small parts contained in your device and its accessories may present a choking hazard to small children.

• For safety, compliance and other information regarding any networking equipment or computer connected to your Device, please consult the user manual and other information provided by the manufacturer.

• Install your power adaptor into an easily accessible socket-outlet located near the equipment that will be plugged into, or powered by, the adaptor.

• To avoid risk of electric shock, do not touch your Device or any wires connected to your Device during a lightning storm.

• Do not expose adaptor or cable to liquids.

Using Your Device Around Other Electronic Devices
Your Device generates, uses, and can radiate radio frequency (RF) energy and, if not used in accordance with its instructions, may cause interference to radio communications and electronic equipment. External RF signals may affect improperly installed or inadequately shielded electronic operating systems, entertainment systems, and personal medical devices. While most modern electronic equipment is shielded from external RF signals, if in doubt, check with the manufacturer. For personal medical devices (such as pacemakers and hearing aids), consult with your physician or the manufacturer to determine if they are adequately shielded from external RF signals.

Recycling Your Device Properly

In some areas, the disposal of certain electronic devices is regulated. Make sure you dispose of, or recycle, your device in accordance with your local laws and regulations. For information about recycling your device, go to amazon.com/devicesupport

Servicing Your Device
If your Device needs to be serviced, please contact eero Customer Support. Contact details can be found at https://support.eero.com

Faulty service may void the warranty.

UK PSTI Statement of Compliance

• All products

Declaration of Conformity

• eero

• eero Pro

• eero 6

• eero Pro 6

• eero 6 extender

• eero Pro 6E

• eero 6+

• eero PoE 6

• eero Max 7

• eero Pro 7

• eero 7

Declaration of Conformity

Hereby, eero LLC declares that the radio equipment types B010001, J010001, K010001, N01000, Q010001, R010001, S010001, V010001, ME10001 and PA10001 is in compliance with Regulation S.I. 2017/1206.

This device is restricted to indoor use only when operating in the 5150 to 5350 MHz and 5945–6425 MHz frequency ranges in the United Kingdom.

Maximum Equivalent Isotropically Radiated Power
Bluetooth Low Energy 2400 MHz–2483.5 MHz: 10 dBm
Wi-Fi 2400 MHz–2483.5 MHz: 20 dBm
Wi-Fi 5150 MHz–5250 MHz: 23 dBm
Wi-Fi 5250 MHz–5350 MHz: 23 dBm
Wi-Fi 5470 MHz–5725 MHz: 30 dBm
Wi-Fi 5725 MHz–5850 MHz: 23 dBm
Wi-Fi 5925 MHz–6425 MHz: 24 dBm (eero Pro 6E)
802.15.4 (ZigBee) 2400-2483.5 MHz 10 dBm

Radio Frequency Compliance
In order to protect human health, this device meets the thresholds for exposure of the general public to electromagnetic fields according to Council Recommendation 1999/519/EC. This device should be installed and operated with at least 32 cm between the radiator and your body.

Product Specifications

• eero

• eero Pro

• eero 6

• eero Pro 6

• eero 6 extender

• eero Pro 6E

• eero 6+

• eero PoE 6

• eero Max 7

• eero Pro 7

• eero 7

• eero Power Adapter

eero

Device name: eero
Model: J010001

Wi-Fi connectivity
Dual-band Wi-Fi radios, simultaneous 2.4 GHz and 5 GHz, 2x2 MU-MIMO, beamforming, IEEE 802.11a/b/g/n/ac

Wired connectivity
Two auto-sensing gigabit ports for WAN and/or LAN connectivity

Processor, memory and storage
700 MHz quad-core processor, 512 MB RAM and 4 GB flash storage

Network security and services
WPA2 encryption, Family Profiles, cloud connectivity: TLS v1.2+, DHCP, IPv6, NAT, VPN passthrough, UPnP, port forwarding and static IP

Smart home connectivity
Bluetooth Low Energy 5.0

Required for setup
Supported iOS or Android device and internet service (with cable or DSL modem, if required). See eero.com/requirements

Electrical rating
100–240 V AC, 50–60 Hz

Temperature rating
Operating: 0˚C–35˚C
Storage: -25˚C–60˚C
Operating humidity: 20%–90%, non–condensing
Operating altitude: <3000 m

Dimensions
98 mm x 98 mm x 60 mm
Actual size may vary by manufacturing process.

eero Pro

Device name: eero Pro
Model: B010001

Wi-Fi connectivity
Tri-band Wi-Fi radios, simultaneous 2.4 GHz, 5.2 GHz, and 5.8 GHz wireless, 2x2 MU-MIMO, beamforming, IEEE 802.11a/b/g/n/ac

Wired connectivity
Two auto-sensing gigabit ports for WAN and/or LAN connectivity

Processor, memory and storage
Quad-core 700 MHz processor, 512 MB RAM and 4 GB flash storage

Network security and services
WPA2 encryption, Family Profiles, cloud connectivity: TLS v1.2+, DHCP, IPv6, NAT, VPN passthrough, UPnP, port forwarding and static IP

Smart home connectivity
Bluetooth Low Energy 5.0

Required for setup
Supported iOS or Android device and internet service (with cable or DSL modem, if required). See eero.com/requirements

Electrical rating
100–240V AC, 50–60 Hz

Temperature rating
Operating: 0˚C–35˚C
Storage: -25˚C–60˚C
Operating humidity: 20%–90%, non–condensing
Operating altitude: <3000 m

Dimensions
121 mm x 121 mm x 32 mm
Actual size may vary by manufacturing process.

eero 6

Device name: eero 6
Model: N010001

Wi-Fi connectivity
Wi-Fi 6 Dual-band concurrent 2:2 (802.11 ax), compatible with older Wi-Fi standards

Wired connectivity
Two auto-sensing gigabit ports for WAN and/or LAN connectivity

Processor, memory and storage
Quad-core 1.2 GHz processor, 512 MB RAM and 4 GB flash storage

Network security and services
WPA3, WPA2, profiles, cloud connectivity: TLS v1.2+, AES, SHA-256, RSA, DHCP, IPv6, NAT, VPN passthrough, UPnP, port forwarding and static IP

Smart home connectivity
802.15.4 radio (Zigbee, Thread)
Bluetooth Low Energy 5.0

Required for setup
Supported iOS or Android device and internet service (with cable or DSL modem, if required). See eero.com/requirements

Electrical rating
100–240V AC, 50–60 Hz

Temperature rating
Operating: 0˚C–40˚C
Storage: -25˚C–60˚C
Operating humidity: 0%–90%, non–condensing
Operating altitude: <3000 m

Dimensions
99.4 mm x 97 mm x 61.4 mm
Actual size may vary by manufacturing process.

eero Pro 6

Device name: eero Pro 6
Model: K010001

Wi-Fi connectivity
Wi-Fi 6 Tri-band concurrent 2:2:4 (802.11 ax), compatible with older Wi-Fi standards

Wired connectivity
Two auto-sensing gigabit ports for WAN and/or LAN connectivity

Processor, memory and storage
Quad-core 1.6 GHz processor, 1 GB RAM and 4 GB flash storage

Network security and services
WPA3, WPA2, profiles, cloud connectivity: TLS v1.2+, AES, SHA-256, RSA, DHCP, IPv6, NAT, VPN passthrough, UPnP, port forwarding and static IP

Smart home connectivity
802.15.4 radio (Zigbee, Thread)
Bluetooth Low Energy 5.0

Required for setup
Supported iOS or Android device and internet service (with cable or DSL modem, if required). See eero.com/requirements

Electrical rating
100–240V AC, 50–60 Hz

Temperature rating
Operating: 0˚C–40˚C
Storage: -25˚C–60˚C
Operating humidity: 0%–90%, non–condensing
Operating altitude: <3000 m

Dimensions
139 mm x 139 mm x 52.6 mm
Actual size may vary by manufacturing process.

eero 6 extender

Device name: eero 6 extender
Model: Q010001

Wi-Fi connectivity
Wi-Fi 6 Dual-band concurrent 2:2 (802.11 ax), compatible with older Wi-Fi standards

Processor, memory and storage
Quad-core 1.2 GHz processor, 512 MB RAM and 4 GB flash storage

Network security and services
WPA3, WPA2, profiles, cloud connectivity: TLS v1.2+, AES, SHA-256, RSA, DHCP, IPv6, NAT, VPN passthrough, UPnP, port forwarding and static IP

Required for setup
eero router, supported iOS or Android device and internet service (with cable or DSL modem, if required). See eero.com/requirements

Electrical rating
100–240 V AC, 50–60 Hz

Temperature rating
Operating: 0˚C–40˚C
Storage: -25˚C–60˚C
Operating humidity: 0%–90%, non–condensing
Operating altitude: <3000 m

Dimensions
99.4 mm x 97 mm x 61.4 mm
Actual size may vary by manufacturing process.

eero Pro 6E

Device name: eero Pro 6E
Model: S010001

Wi-Fi connectivity
Wi-Fi 6E Tri-band concurrent 2:2:2 (802.11ax) with support for 160 MHz channels in 5 GHz and 6 GHz, compatible with older Wi-Fi standards

Wired connectivity
One auto-sensing 2.5 GbE and one auto-sensing Gigabit Ethernet port for WAN and/or LAN connectivity

Processor, memory and storage
1 GHz dual-core processor, 1 GB RAM, 4 GB flash storage

Network security and services
Profiles, WPA3 (eero Labs feature), WPA2, TLS v1.2+, VPN passthrough, IPv6, NAT, UPnP, port forwarding, DHCP, static IP and cloud connectivity.

Smart home connectivity
802.15.4 radio (Zigbee, Thread)
Bluetooth Low Energy 5.0

Required for setup
Internet service (with a cable, fibre or DSL modem, if required) and a supported iOS or Android device. See eero.com/requirements

Electrical rating
100–240V AC, 50–60 Hz

Temperature rating
Operating: 0˚C–40˚C
Storage: -25˚C–60˚C
Operating humidity: 0%–90%, non–condensing
Operating altitude: <3000 m

Dimensions
139 mm x 139 mm x 55.23 mm
Actual size may vary by manufacturing process.

eero 6+

Device name: eero 6+
Model: R010001

Wi-Fi connectivity
Wi-Fi 6 Dual-band concurrent 2:2 (802.11ax) with 160 Mhz channels in 5 GHz, compatible with older Wi-Fi standards

Wired connectivity
Two auto-sensing gigabit Ethernet ports for WAN and/or LAN connectivity

Processor, memory and storage
Dual-core processor, 1 GHz, 512 MB RAM, 4-GB flash storage

Network security and services
Profiles, WPA3 (eero Labs feature), WPA2, TLS v1.2+, VPN passthrough, IPv6, NAT, UPnP, port forwarding, DHCP, static IP and cloud connectivity.

Smart home connectivity
802.15.4 radio (Zigbee, Thread)
Bluetooth Low Energy 5.0

Required for setup
Internet service (with a cable, fibre or DSL modem, if required) and a supported iOS or Android device. See eero.com/requirements

Electrical rating
100–240V AC, 50–60 Hz

Temperature rating
Operating: 0˚C–40˚C
Storage: -25˚C–60˚C
Operating humidity: 0%–90%, non–condensing
Operating altitude: <3000 m

Dimensions
99.4 mm x 97 mm x 65.9 mm
Actual size may vary by manufacturing process.

eero PoE 6

Device name: eero PoE 6
Model: T010001

Wifi connectivity
Wi-Fi 6 (IEEE 802.11a/b/g/n/ac/ax)
2x2 2.4 GHz (574 Mbps peak)
2x2 5 GHz (2402 Mbps peak)
AX3000

Wifi features
Automatic channel selection
Band and client steering
WMM, OFDMA, SU-MIMO

Ethernet
One auto-sensing 2.5 GbE, PoE-capable port
One auto-sensing 1 GbE port

Frequency bands
ISM (2.4-2.484 GHz)
U-NII-1 (5.15-5.25 GHz)
U-NII-2A (5.25-5.35 GHz, DFS)
U-NII-2C (5.47-5.725 GHz, DFS)
U-NII-3 (5.725-5.85 GHz)
U-NII-4 (5.85-5.925 GHz)

Network security and services
WPA2, WPA3, TLS v1.2+, VPN passthrough, IPv6, NAT, UPnP, port forwarding, DHCP, static IP, and cloud connectivity

Smart home hub
Thread, Zigbee, Matter (controller only), Bluetooth Low Energy 5.0, Works with Alexa, and Amazon Connected Home

Requirements
Operating temperature: 0°C-40°C (32°F-104°F)
Power: Requires up to 15W over PoE 802.3bt or 802.3af
Compatible with eero power supply units 15W and higher, 100-240V AC, 50/60 Hz

Required for setup
Internet connection, modem, Ethernet cable, and smartphone. eero PoE 6 is powered via Standard 802.3af PoE or 15W external power supply unit (sold separately). See eero.com/requirements

Size
163.8 x 163.8 x 43 mm
Actual size may vary by manufacturing process.

eero Max 7

Device name: eero Max 7
Model: V010001

Wi-Fi connectivity
Wi-Fi 7 Tri-band concurrent 2:4:4 (802.11a/b/g/n/ac/ax/be) with support for 240 MHz channels in 5 GHz and 320 MHz channels in 6 GHz, compatible with older Wi-Fi standards

Wired connectivity
Two auto-sensing 10 GbE ports and two auto-sensing 2.5 GbE ports

Processor, memory and storage
Quad-core A73 processor, 2GB RAM, 4GB flash storage

Network security and services
Profiles, WPA3 (eero Labs feature), WPA2, TLS v1.2+, VPN passthrough, IPv6, NAT, UPnP, port forwarding, DHCP, static IP and cloud connectivity.

Smart home connectivity
802.15.4 radio (Zigbee, Thread)
Bluetooth Low Energy 5.0

Required for setup
Internet connection, modem, Ethernet cable and smartphone.
See eero.com/requirements

Electrical rating
100–240V AC, 50/60Hz

Temperature rating
Operating: 32°F–104°F (0˚C-40˚C)
Storage: -13°F–140°F (-25˚C-60˚C)
Operating humidity: 0–90%, non-condensing
Operating altitude: < 9800 feet (< 3000 m)

Dimensions
7.24 x 8.73 x 3.54 inches
(183.9 x 221.9 x 89.9 mm)
Actual size may vary by manufacturing process.

eero Pro 7

Device name: eero Pro 7
Model: ME10001

Wi-Fi standards
Wi-Fi 7 (IEEE802.11a/b/g/n/ac/ax/be)
2x2 2.4 GHz
2x2 5 GHz
2x2 6 GHz
BE10800

Ethernet
Two auto-sensing 5 Gigabit Ethernet ports

Wi-Fi features
Automatic channel selection
Band steering

Frequency bands
ISM (2.4-2.484 GHz)
U-NII-1 (5.15-5.25 GHz)
U-NII-2A (5.25-5.35 GHz)
U-NII-2C (5.47-5.725 GHz)
U-NII-3 (5.725-5.85 GHz)
U-NII-5 (5.925-6.425 GHz)
U-NII-6 (6.425-6.525 GHz)
U-NII-7 (6.525-6.875 GHz)
U-NII-8 (6.875-7.125 GHz)

Network security and services
WPA3 and WPA2 wireless encryption

Smart home connectivity
Thread, Zigbee and Matter (as a controller only), Bluetooth Low Energy 5.0, Works with Alexa, and Amazon Connected Home

Dimensions
Width 146.6 mm
Height 180.4 mm
Depth 78.7 mm

Requirements
Operating temperature: 0˚C-40˚C (32°F-104°F)
Power: 27W USB-C power adapter, 100-240V AC, 50/60 Hz

eero 7

Device name: eero 7
Model: PA10001

Wi-Fi standards
Wi-Fi 7 (IEEE802.11a/b/g/n/ac/ax/be)
2x2 2.4 GHz
2x2 5 GHz
BE5000

Ethernet
Two auto-sensing 2.5 Gigabit Ethernet ports

Wi-Fi features
Automatic channel selection
Band and client steering

Frequency bands
ISM (2.4-2.484 GHz)
U-NII-1 (5.15-5.25 GHz)
U-NII-2A (5.25-5.35 GHz)
U-NII-2C (5.47-5.725 GHz)
U-NII-3 (5.725-5.85 GHz)

Network security and services
WPA3 and WPA2 wireless encryption

Smart home connectivity
Thread, Zigbee and Matter (as a controller only), Bluetooth Low Energy 5.0, Works with Alexa, and Amazon Connected Home

Dimensions
Width: 130 mm
Height: 130 mm
Depth: 64 mm

Requirements
Operating temperature: 0˚C-40˚C (32°F-104°F)
Power: 15W USB-C power adapter, 100-240V AC, 50/60 Hz

eero Power Adapter

• Do not force the adapter into a power outlet.

• Do not expose the adapter or cable to liquids.

• If the adapter or cable appears damaged, discontinue use immediately. 

• Install your power adapter into an easily accessible socket-outlet located near the equipment that will be plugged into or powered by the adapter.

Only use the included power adapter with your Device. Do not force the power adapter into a power outlet. If the power adapter or cable appears damaged, discontinue use immediately. Do not plug multiple electric devices into the same wall outlet. Overloading an outlet can cause it to overheat and may result in a fire.

15W USB-C Power Adapter

Device Name: 15W USB-C Power Adapter
Model: C110013,C110014,C120013, C120014

Electrical rating
Input Voltage: 100–240V~0.45A, 50/60 Hz
Output Voltage: 5.0V⎓3.0A
Output Power: 15.0W

Temperature rating
Operating: 32°F–104°F (0°C–40°C)

15W Type C Power Adaptor Energy Efficiency Information

27W USB-C Power Adapter

Device Name: 27W USB-C Power Adapter
Model: C210003, C210004

Electrical rating
Input Voltage: 100–240V~0.65A, 50/60 Hz
Output Voltage: 5.0V⎓3.0A, 15.0W; 9.0V⎓3.0A, 27.0W
Output Power: 27.0W

Temperature rating
Operating: 32°F–104°F (0°C–40°C)

27W Type C Power Adaptor Energy Efficiency Information

45W USB-C Power Adapter

Device Name: 45W USB-C Power Adapter
Model: C310013, C310014

Electrical rating
Input Voltage: 100–240V~1.20A, 50/60Hz
Output Voltage: 5.0V⎓3.0A, 15.0W; 9.0V⎓3.0A, 27.0W; 15.0V⎓3.0A, 45.0W
Output Power: 45.0W

Temperature rating
Operating: 32°F–104°F (0°C–40°C)

45W Type C Power Adaptor Energy Efficiency Information

Power Consumption, Low Power Mode, and Wi-Fi Off

Overview
eero Pro (B010001) / eero Pro 6 (K010001) / eero 6 extender (Q010001) automatically enter a Networked Standby Mode after 15 minutes of inactivity and also provides users the option to enter a Low Power Mode and disable Wi-Fi radios. The table below provides power consumption data for each mode along with simple instructions for entering each mode.

Power Consumption

• To enter the Low Power Mode, tap the reset button on the back of the unit 10 times (10 presses).

• To deactivate Wi-Fi, tap the reset button on the back of the unit 8 times (8 presses).

• Automatically enters Networked Standby after approximately 15 minutes of inactivity (no user interaction).

Entering Low Power Mode
Low power standby mode (off mode) can be enabled with the following procedure:

• After the device is fully setup and on, tap the reset button on the back of the unit 10 times (10 presses)

• Device will immediately enter low power standby mode and LED indicator will turn off

• Device is now in the low power standby mode

• To return to normal Wi-Fi mode, power cycle the device by unplugging the device from the power connector or at the wall

Deactivating Wi-Fi
Networked standby mode, where Wi-Fi is disabled but wired ethernet is still active, can be enabled in the following way:

• After the device is fully setup and on, tap the reset button on the back of the unit 8 times (8 presses)

• Device will reboot (indicated by a flashing white LED indicator)

• Device is now in the “Wi-Fi off” networked standby mode

• To return to normal Wi-Fi mode, power cycle the device through the reset button or by unplugging the device from the power connector or at the wall