How do I manage my data with Alexa for eero?

You can control whether your eero network data is shared with Alexa using a toggle in the eero app. When Alexa for eero is on and you use the troubleshooting capabilities, your network data is shared with Alexa to power the Alexa for eero experience in the Support tab. When you turn it off, Alexa will no longer have access to your data, and your eero app switches to use the smart troubleshooting capabilities without Alexa.

What data is shared with Alexa?

When Alexa for eero is turned on, information about your eero network is shared with Alexa to provide the smart troubleshooting experience. For details on what data Alexa collects and how it's used, see Alexa and Alexa Device FAQs.

How do I manage my Alexa privacy settings?

Conversations from the eero app will show in the Alexa Privacy Dashboard and the Alexa history screen in the eero app. To manage your privacy settings for Alexa (such as reviewing history, managing permissions, or deleting data), Alexa Privacy Settings on Amazon.

How do I turn off Alexa for eero?

• Open the eero app, and tap Settings.

• Tap Integrations.

• Turn off the Alexa for eero toggle.

After turning off Alexa for eero, your Support tab switches to use the smart troubleshooting capabilities. 

Note: Turning off Alexa for eero doesn't unlink your Amazon account from your eero account. It only controls whether Alexa has access to data about your wifi network and whether you get the Alexa experience in the Support tab.

What changes when I turn off Alexa for eero?

• Your Support tab switches from Alexa for eero to standard eero smart troubleshooting capabilities

• Alexa no longer has access to your eero network data 

• Alexa experience is removed from the Support tab

Your eero network, connected devices, and settings aren't affected.