What types of personal information does eero use and why?
Find out what information eero uses from your network, devices, and account.
Security & Privacy
Frequently Asked Security Questions
Understand how eero protects your network, from encryption and firewalls to automatic security updates.
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Troubleshooting Unusual Network Activity
Learn how to use the eero Plus Activity Center to identify and respond to suspicious network activity.
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eero Software Security Updates
eero guarantees software security updates for at least five years after a device is last available for purchase.
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How do eeroOS updates work?
Understand how eeroOS updates roll out, how to schedule them, and how to check for new versions.
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How do I report a security concern to eero?
Learn how to report a security concern or vulnerability with eero products or your eero account.
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How do I share my eero data with third parties?
Exercise your EU data portability rights by sharing or downloading your eero network data.
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How do I onboard with eero Data Portability as a third party?
Access the technical guide for third-party developers integrating with eero Data Portability to import customer data.
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How do I close my eero account and delete my data?
Close your eero account permanently, including what happens to your networks, subscriptions, and data.
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How do I use eero's accessibility features?
Use keyboard navigation, screen readers, zoom, and dynamic text with eero's apps and websites.
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eero Software Security Updates
eero guarantees software security updates for at least five years after a device is last available for purchase.
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eero Software Release Notes
Check the latest eeroOS software updates, including new features, security patches, and bug fixes.
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Is eero protected against KRACK?
All eeros are protected against the KRACK WPA2 security vulnerability right out of the box.
