eero Plus (formerly known as eero Secure) is a collection of premium networking features designed to enhance security and functionality of your eero network. Beyond exclusive features that upgrade your eero experience, eero Plus includes access to partner services, such as password storage protection and VPN support.
In the eero App, features that are exclusive to eero Plus will be marked with a special icon, and will be grayed out if not subscribed to eero Plus. Features that are exclusive to other services like eero Business or eero Communities will also be grayed out if not subscribed.
What are the features of eero Plus?
eero Plus adds significant value to your existing eero network by providing premium features that maximize security and increase the utility of your home network. Refer to the list below for a complete summary of eero features.
eero Plus Feature Breakdown
eero Plus lets you examine your historical network data usage in detail, letting you identify devices that are using abnormal amounts of data, either via upload or download. Data is updated in real time to provide the most accurate analysis of network traffic and bandwidth usage. See our article on monitoring your network data usage for more information.
eero Hotspot Backup allows you to set up a nearby mobile hotspot or external wifi network as a backup when your primary network goes down. Once enabled, eero Hotspot backup will automatically search for and connect to the designated hotspot to keep you connected until any issues are resolved. You can find out more about eero Hotspot Backup by reading our dedicated article.
eero Plus includes a robust ad blocker that blocks most types of ads automatically when connected to your eero network, eliminating the need for third party ad blocking software. Our ad blocker functions by blocking ads at the DNS level, making it more effective than many traditional ad blocking services.
A key feature of eero Plus is the advanced security suite, which provides active threat protection against potential security threats, and blocks them as needed to ensure that you and your family are protected from viruses, trojans, spyware and phishing when browsing the web.
Set up your network for secure remote access by enabling DDNS exclusively through eero Plus. Use the eero App to manage your DDNS settings from anywhere, ensuring that you can access connected devices on your home network from wherever you are. For more information on this advanced feature, see our dedicated article on DDNS.
Protect your family from unsuitable content on the internet by enabling content filters powered by eero Plus. Create profiles tailored to each person in your family, and specify the content that is most appropriate for them with ease. For a complete overview and setup instructions, refer to our article on eero Plus Content Filters.
eero Plus lets you block specific apps by name or category (like streaming) by using existing profiles. When combined with wifi scheduling, this enables you to restrict access to certain types of content during key hours of the day. Refer to our article on the Block Apps feature for more information.
Enjoy VIP call and email support whenever you need help with your wifi network, or if you have any questions about your eero network or other eero products and services.
eero has partnered with Guardian to offer VPN access to eero Plus subscribers at no additional cost. Use VPN powered by Guardian to browse the internet with enhanced security, even when you aren’t connected to your eero network. For more information, see our article on VPN powered by Guardian.
Maximize your network security by using premium antivirus protection and identity protection powered by Malwarebytes. Ensure that your devices are secure wherever you go, and enjoy access to premium features such as active protection when browsing. See our article on Malwarebytes for more information.
eero and 1Password have partnered to offer eero Plus subscribers access to their premium password storage and management software. Generate secure passwords and store them with 1Password to ensure that you always have access to your passwords when you need them. For more information, see our article on 1Password.
Where is eero Plus Available?
eero Plus is available to most retail customers. Limited Internet Service Provider (ISP) customers with eero hardware may have access to a limited version called eero Secure.
There are some cases where eero Plus isn't supported:
An eero network that is located outside of a country where eero Plus is sold
Your ISP offers a version of eero security software bundled with your services
Bridge Mode: There are some eero Plus features that do not work properly in bridge mode. This includes the DNSFilter features, Historical Data Usage, and Hotspot Backup
If your eero network is bridged to another router or upstream device, many other advanced features are not available. If you'd like to use these features, we recommend un-bridging your eero network
Additionally, eero Plus is not compatible with networks that use eero Business. For more information about eero Business, see What is eero Business?
How much does eero Plus cost?
If you are interested in adding an eero Plus subscription to your account, you can opt for a monthly plan or a year-long subscription at a two-month discount. For information on pricing in specific regions, please see our eero Plus page on the eero website.
Frequently Asked Questions
If you have purchased eero Plus, you will be able to use it with up to five networks. Like other settings, eero Plus settings do not carry over from network-to-network so you will need to apply any configurations to each network.
eero Plus is designed to protect all the devices on your network—not just those that have a user interface or the ability to install software. With eero Plus, you can know that all your devices are protected from external threats.
At this time, eero Plus doesn't cover devices that are on the guest network.
eero Plus is not required for an eero network to continue to receive our security updates. Without eero Plus, eeros are designed to be safe and secure. A key differentiator with eero is the fact that we have put a significant amount of time and focus on your network’s safety and security, starting with us building our own hardware and software. We frequently test the security of eero networks and even reach out to the security community to have them try and expose any holes for us to patch.
However, your safety and security online go beyond just your network. At any time, our computers, phones, or any other device can be exposed to other online threats, including malware and unsafe content. eero Plus ensures that all the devices on your network remain protected. This means both you and those on your network are safe from websites that may contain threats like malware, as well as protecting everyone in your home from offensive and inappropriate content.
