What will happen if I attempt to update a network with inactive eeros?

When you update your eero network to the latest version of eeroOS, only the active eeros on your network will update. If one or more of your eeros are offline (such as being unplugged or no longer in use), the offline eeros will not be updated until the eero is powered back on and connected to the network. Once connected, the eero app will prompt you to update to the same eeroOS version as the rest of your network.

An eero-branded workspace featuring a navy blue notebook with the eero logo, an eero pen, black over-ear headset with red cable, a wireless keyboard, and a potted green plant on a light wood desk surface.

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