Why does my eero app say "Already registered"?

This message appears when the eero you're setting up is already associated with another eero network. Remove it from that network before adding it to yours.

What do I do if my eero app says "Already registered"?

A hard reset removes the eero from its previous network:

  • Find the reset button on the back or bottom of your eero.

  • Press and hold the reset button until the LED flashes red (approximately 15 seconds).

  • Release the button.

  • Wait for the LED to flash blue — this means the eero is ready to be set up again.

Once the LED flashes blue, open the eero app and set up the eero again.

Note: If you received this eero secondhand, the previous owner can remove it from their network in the eero app.

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