Why does my eero app say "No eero found"?

The eero app uses Bluetooth to find nearby eeros during setup. This message appears when the app can't detect any eero nearby.

What do I do if my eero app says "No eero found"?

  • Keep your phone within Bluetooth range of the eero (within a few feet).

  • Confirm the eero is plugged in and powered on — the LED should be blinking blue.

  • Unplug any other eeros not being set up.

  • Tap Scan barcode to identify the eero manually.

Still not working?

  • If the LED is off, check the power cable and try a different outlet.

  • Unplug the eero, wait 30 seconds, and plug it back in.

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