Why does my eero have a red LED?
Troubleshoot a red LED on your eero and find the steps to help get it back online.
Offline eeros
What should I do if my eero network is offline?
Walk through troubleshooting steps when your entire eero network goes offline, from cable checks to ISP issues.
- Read the article
How do I troubleshoot eero Signal?
Troubleshoot your eero Signal cellular backup device if it's not connecting or switching over properly.
- Read the article
My eero has a solid white light, but it's not working
Troubleshoot an eero with a solid white light that isn't providing internet to your devices.
- Read the article
Why is the LED on my eero flashing yellow?
Troubleshoot a flashing yellow LED on your eero and the steps to help resolve power-related issues.
- Read the article
Why is the LED on my eero flashing blue?
Troubleshoot a flashing blue LED, which means your eero is searching for an internet connection.
- Read the article
Why is my eero LED off?
Figure out why your eero's LED is off and how to turn back on in the app.
- Read the article
How do I set up and manage eero Hotspot Backup?
Set up a mobile hotspot or nearby wifi network as a cellular backup internet source, with steps for iOS and Android.
- Read the article
What is eero Hotspot Backup?
Keep your network online during internet outages by automatically connecting to a mobile hotspot or nearby wifi.
- Read the article
How do I reboot or reset my eero?
Reboot, soft reset, or factory reset your eero through the app or using the physical reset button.
